If your plan supports SMS, you can define automatic replies that will send based on a number of different triggers. Keyword replies can detect if an incoming message contains a specific word, and if so, sends back a custom message automatically. Auto replies will trigger based on a certain rules, both inside and outside of your business hours. These powerful features can boost productivity, enabling your business to provide an enhanced customer experience with minimal effort. Here's a quick video about how to configure auto replies:
Configure auto replies
